DELIVERY & RETURNS
Delivery Policy
Order and Delivery Confirmation
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You will receive an email confirmation once your order has been successfully placed, it will include your order number and delivery method. Please make sure your address is correct as we are unable to redirect goods once they are on route to you. Once your order is prepared for delivery you will receive a delivery number email with your tracking information, if applicable.
Return & Exchange Policy
Returns on eligible items are accepted within 30 days of order date. Items must be returned in their original packaging. To return an item, please contact 02-4390196.
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Late Return
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Any item returned after 40 days from order date is not eligible for refund.
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Receiving a Refund
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A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction. Please note that credit card refunds may take up to 10 business day for your bank to complete, depending on their processing times.